Frequently Asked Questions
Twenty years of helping travelers find the right visa to get them to the United States gives us a pretty good idea of the commonest questions on people’s minds when they’re thinking of starting the visa application process and reach our website. Here are some of the most frequently asked questions we get, with full answers.
What can I get for free at your website? Is your service subscription-based?
Accessing and browsing our website is free to all users. If you are looking for an overview of your various options for entering the USA, then our website is one of the best places to start exploring the 35 different kinds of US visas you could choose from. The free website also includes brief overviews of each visa. Members who have purchased specific plans can access detailed visa guides and other services that come with their plans.
Our services are not subscription-based. You pay once and once only for a plan that suits your needs to access all the services in that package while it is active.
How do you select the immigration lawyers whom you recommend?
Every immigration lawyer in our recommended list has been carefully vetted and approved by our selection team for reputation, knowledgeability, years of experience and availability for consultation. Each of them is well-known and respected as an immigration lawyer within his or her field of visa specialization.
We do recommend that you contact several of them and explore who is best suited to your specific requirements, in terms of services and consultation fees.
Will I get a refund from you if I am not successful in getting a United States visa?
We do not offer refunds because when you buy one of our plans, you are paying for access to our detailed, step-by-step visa guides that will help you make the best possible choices during the visa application process. You waive your right to a refund the moment you access our site and thereby use the service. Your success in receiving the visa will depend on your eligibility and the visa official’s assessment.
How much do immigration lawyers charge?
Consultation fees will vary from visa to visa and lawyer to lawyer. Before engaging an immigration lawyer from our list, we suggest you contact her or him and get a quotation for their services, because service charges can vary from a few hundred to several thousand dollars depending on your specific visa application.
What’s the difference between a US visa and a Green Card?
You generally need to get a visa before you travel to the United States, except in the case of persons from countries participating in the United States Visa Waiver Program. A Green Card, which allows you to stay permanently in the United States and work there, is generally received only after your arrival in the United States. Persons applying for a Green Card from outside the United States must be beneficiaries of an approved immigrant petition and must first apply for and receive an immigrant visa.
How up-to-date are your visa guides?
Our team of researchers are constantly monitoring changes in the United States travel and immigration policy and procedures, which can vary as administrations change. We strive to keep our visa guides current and up-to-date with the latest known and available information on rules, procedures, web links and guidelines.
In what languages are your visa guides available?
Currently, all our visa guides are available only in English. However, other languages will become available over time depending on our assessment of the demand.
Do I really need an immigration lawyer, even after buying one of your plans?
Each of our tailor-made plans comes with detailed, downloadable, professional and up-t0- date visa guides that should be more than sufficient for most visa applications. The application process for many United States visas is relatively simple. Good examples are the ESTA authorization to travel and the B2 Visitor visa. For other United States visas, such as the J1 visa that offers 15 exchange program options, you will get all the help you need from the sponsor who accepts you into their exchange program.
We do understand that some visas application processes can be quite complicated and you may feel the need for more support than you can get from our visa guides. In such cases, you might be better off consulting with one of our recommended expert immigration lawyers.
Our visa guides always end with an assessment of the level of complexity of the application process for that visa which could guide you while deciding whether you would like the additional services of an immigration lawyer.
Once I buy one of your plans, may I share my login details with selected friends or family?
No, this is not allowed. Your account is individual and personal to you. If our server detects that your plan has been accessed from different IP addresses, your account will be disabled and terminated and you will not be able to use it again.
How can I retrieve my login user name or password if I lose them?
If you are facing difficulty logging in, click on Forgot your username or password? on the login dialogue box to start the retrieval process. Forgot your username or password.
What kind of support will I get when I buy a plan?
We offer different levels of support, depending on whether you are a casual user or have purchased one of our plans. As a casual user, you are welcome to browse everything on the website — and it’s a lot. If you have questions or need clarifications about anything, we’re just an email away and will usually answer within 24 hours.
If you have bought one of our custom-tailored plans, then in addition to the services and information that will become available to you under your plan, we offer unconditional and unlimited email support related to travel to the United States.
Can you help me submit my application?
We do not submit visa applications. We provide a wide-ranging and professional platform service that will provide you with detailed, step-by-step visa guides and links to US government portals where you can submit your application. For further assistance in submitting your application, we also provide you with a carefully curated list of expert immigration lawyers as part of the plan you buy.
How long does it take to get a visa?
It can take from a few weeks to several months to get a visa to travel to the United States, depending on the specific visa you are applying for. The application process for each visa is different, and some are complicated and will require patience or even the services of an expert immigration lawyer selected from one of our curated lists that you receive when you buy one of our plans. In most cases, our detailed step-by-step visa guides will be all that you need to make a successful application..
Do you accept payment by wire transfer?
When you buy one of our plans, you can pay by credit or debit card or through Paypal. At this time, we are unable to accept cash or wire transfers.
We will continue to update this page with newer and more relevant questions as we receive them, and update existing answers to reflect the most up-to-date information on each topic. Keep checking in from time to time.
If you have any other frequently asked questions or would like clarifications, send us an email and we’ll do our best to get back to you within 24 hours with an answer.